Banking & Finance Industry
Energy, Facilities and Sustainability Solutions for Banking and Finance Facilities
As financial organizations seek to optimize all elements of their transaction chains, sustainability initiatives present a significant opportunity to improve key metrics across risk management, operational efficiency, employee performance, innovation and technology, and digital adoption.
With the banking and financial services industry experiencing a period of reinvention with technological advancements in money movement, cybersecurity, artificial intelligence, and hybrid banking, new considerations related to conducting responsible and sustainable business in banking and finance are becoming critical to the industry's operating environment. A data-driven, comprehensive approach to sustainability, energy, and facilities management is prudent for organizations looking to mitigate risk, improve operational efficiencies, and align with larger corporate responsibility goals and stakeholder expectations.
Core Challenges
These are the unique challenges that face the banking and finance industry.
Digital Transformation
The rapid shift towards online banking, mobile payments, and digital-first customer experiences has many banks and financial services organizations seeking to understand how they should adapt to meet customer expectations of today and tomorrow. Operational resources are being increasingly shifted from physical to digital banking infrastructure. This infrastructure presents a new set of sustainability considerations related to energy consumption, data storage/processing, human resources, and facilities management. As portions of branch portfolios are sold off, organizations need new strategies for managing building systems with the real estate life cycle in mind.
Responsible Lending and Investing
Consumers and businesses are increasingly bringing a critical eye to the corporate responsibility profiles of those who manage their money and investments. Banks and financial services organizations want to align their investment and lending strategies with the core values of the organization and the reputation that they wish to cultivate among the public. This can introduce an important sustainability consideration to the types of projects or organizations to which they extend investment or capital.
Risk Management
In addition to cybersecurity, managing operational, market, and credit risk has borne out new banking and financial risk management sectors and/or required adapting existing sectors to effectively manage climate and ESG risk. Additionally, with continued activity around mergers and acquisitions, financial institutions are facing new challenges in managing real estate risk associated with portfolios that constantly grow and shrink.
Facilities Management
From physical branch locations, corporate offices, data storage, and security facilities, managing operating costs has a more predictable impact on an organization’s margins than the fluctuations of financial markets. Lighting, roofing, HVAC, water consumption, and waste management all present opportunities for sustainability optimization and budget maximization.
Legacy Systems and Infrastructure
As the banking processes and technologies change, much of the legacy systems, hardware, and physical infrastructure has been rendered obsolete by the definition of modern banking. Banks must consider how to sustainably and safely recycle or upcycle older equipment, manage their physical and facilities footprint, and skill-up their workforce.
Customer Expectations
The ability to provide personalized, convenient, and seamless customer experiences with 24/7 access to services and issue resolution are table-stakes expectations of customers today, despite the stresses delivering those services places on an organization’s sustainability profile. In terms of impact on the world around them, both locally and globally, customers have come to expect a lot more from their banks’ commitment to sustainability, making the use of renewable energy sources and reduced emissions a key consideration for banking institutions.
Critical Considerations
These are the questions facing decision-makers in the Banking & Finance industry, we are here to help answer them.
- What facility operation and infrastructure insights have we gleaned from digital transformation in our organization? How can we forecast long-term operating requirements and identify efficiencies? Can we better plan for capital improvements knowing that the size of our brick-and-mortar portfolio could change quickly?
- What are the contributing elements to our organization’s total sustainability impact? What pieces of that impact profile can be streamlined or improved to increase efficiency?
- How do we better align our investment and lending profile to the sustainable business expectations of our customers and clients and the values of the organization?
- What does the future of a particular financial or banking service look like and how can we eliminate operational friction to meet those evolving expectations in the most environmentally conscious way?
- How do we mitigate risk in an ever-changing energy landscape?
How Mantis Helps
Mantis has been partnering with banking and financial services organizations for more than a decade as these firms are increasingly seeking opportunities to reduce operating costs, protect their reputation, and meet evolving customer demands.
A fast-changing industry requires a future-focused, results-driven, and consultative partner that can help banks and financial service organizations understand, benchmark, and manage their entire facility footprint both in terms of physical assets as well as energy use and sustainability planning and implementation.
Key Advantages
- Cost Savings
- Risk Mitigation
- Corporate Responsibility
- Planning for Mergers & Acquisitions
- Facilities/Infrastructure Modernization
- Transaction Efficiencies
- Alignment of Service with Customer Expectations
Case Studies
Learn more about how banking and finance companies are transforming facility performance while making progress along their unique journey towards increased sustainability.
Top 5 U.S. Retail Banker - Uncover opportunities to improve roof performance on a massive portfolio with a limited budget while executing planned annual maintenance. Read more
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