Leak Response

Mantis Solutions

Faster response. Less damage. Total control.

A roof leak isn’t just a maintenance problem — it’s an operational risk, a safety exposure, and a cost event that compounds by the hour. Mantis’s fully managed Emergency Leak Response program puts a vetted contractor network, a dedicated call center, and centralized program management between your facilities and the damage a leak can do.

Key Benefits

incentive dollars
Minimize Operational Disruption

A rapid, managed response keeps your facility running — protecting productivity, customer experience, and the people inside your building.

Improve Safty
Protect Health & Safety

Swift intervention limits mold growth, prevents structural deterioration, and eliminates the hazardous conditions that water intrusion creates.

Reduce Leaks
Deploy Trusted Contractors

Every contractor in our network is pre-qualified against your insurance, safety, and compliance requirements — so you’re never scrambling to find someone you can trust.

expertise
Gain Full Program Visibility

Centralized reporting gives you a complete picture of every leak investigation, contractor dispatch, and repair outcome across your portfolio.

Connect Your Portfolio
Identify Recurring Problems

Pattern data from your leak history surfaces the underlying roof issues that keep generating incidents — before they become catastrophic failures.

Improve Safty
Control Costs Before They Spike

Proactive program management tracks patterns and surfaces recurring issues early, before deferred problems turn into emergency spend.

Full Lifecycle Project Management Solutions

Van

24/7/365 Response Network

When a leak happens, speed matters. Our national call center is available around the clock via phone, email, or web — and a service request is dispatched within two hours of first contact.

Construction Plans

Pre-Qualified Contractors

We maintain a primary contractor and an alternate for every market, vetted against your specific insurance coverage, safety training, and compliance requirements. When you need someone onsite, we have someone ready.

Planning

Fixed SLAs. No Surprises.

Every dispatch follows a documented protocol with service-level commitments and not-to-exceed limits for temporary and permanent repairs. You know what to expect — before the truck rolls.

 

Gantt Chart

Centralized Program Management

Mantis handles coordination, contractor oversight, dispatch documentation, and performance tracking. Your team gets visibility without the burden of managing a vendor network on their own.

Additional Insight

See All Insights
roof with windows
From Portfolio Insight to Program Execution: Building a Roofing Strategy That Lasts

Data without a plan is just paperwork. Many organizations have, at some point, invested in a roofing assessment. They’ve received a report. They know which buildings are in poor shape and which ones are holding up. But when budget season comes around, t

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roof
Seeing What's Overhead: How Roofing Data Reveals Risk and Opportunity

In most facility portfolios, roofing sits at the top of the deferred maintenance list and sometimes near the bottom of the visibility list. That's a costly combination. Commercial roof replacement isn't cheap. Depending on the system, square footage, an

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roof survey
Drone vs. On-Site Surveys: Showdown or Tag Team?

As you likely know, regular evaluation of your facility assets, such as roofing and pavement, is the cornerstone of effective facilities management. Having accurate, timely data about the condition of these assets is essential for prioritizing projects, d

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Next Steps

Let's Connect

Partner with us today to protect your facilities with an Emergency Leak Response program built for speed, consistency, and long-term roof health.

Let's Go!
Featured Solutions
These offerings go hand in hand with our Leak Response Solutions.
  • LED Lighting
  • Roof Asset Management
  • Pavement Asset Management
  • HVAC/Mechanical Optimization
  • Building Envelope Asset Management
Building targets

"A large R&D campus in Texas has partnered with Mantis on roof asset management since 2018. Consistent annual assessments drove leak frequency and associated costs down steadily over time. When the client paused their assessment program, they saw the consequences within a year — deferred maintenance surfaced as the sharpest performance decline in the program’s history. After reinstating the program, performance recovered quickly. The lesson: proactive management isn’t overhead. It’s protection."

Large R&D Campus, Texas