A BMS Transformation That Protected Mission-Critical Operations
Challenge
A global developer, owner, and operator of hyperscale data centers faced a critical issue before launch. The site's building management system (BMS) failed to meet service-level agreement (SLA) requirements due to a flawed high-availability network architecture implemented by a previous vendor, putting readiness at risk.
With production launch rapidly approaching, unresolved issues risked contract cancellation, significant financial penalties, and reduced confidence in the facility's ability to support mission-critical operations. For a hyperscale environment built around uptime, reliability, and facility performance, the stakes were tied to launch readiness and long-term resilience.
Mantis was engaged to assess the situation, stabilize the environment, and help the client avoid a costly disruption before launch.
Solution
To quickly reduce risk, Mantis implemented a focused three-step approach:
- Conduct a comprehensive BMS and network architecture audit.
- Next, redesign the high-availability network to eliminate traffic bottlenecks and restore stability, supporting the facility's path to SLA compliance, production readiness, and operational resilience.
- Modernize the building management platform to improve visibility, reporting, and long-term operational resilience, supporting production launch readiness and ongoing performance.
Within 30 days, the network architecture was redesigned and stabilized, enabling the facility to meet SLA requirements ahead of production launch. Mantis then replaced the legacy control system, from field controllers and network hardware through the supervisory front end, with an engineered architecture designed for hyperscale environments, preserving historical data and avoiding disruption to critical loads. All upgrades were completed while the data center remained fully operational, protecting launch readiness and uninterrupted operations.
Results
The client successfully avoided contract breach, financial penalties, and operational setbacks while achieving a stable, production-ready environment. The redesigned architecture resolved network traffic issues, strengthened compliance tracking, and improved real-time visibility into facility operations, supporting long-term reliability, operational resilience, and launch readiness.
Performance Outcomes:
- 30-day network architecture redesign completed.
- 100% production launch readiness achieved before go-live.
- 150,000+ data points monitored through the upgraded platform.
- 96 MW facility capacity supported under SLA requirements.
- 8 data halls maintained during modernization.