Have a question that isn't answered here?
Send us a message and we'll get back to you as soon as we can.
Why am I getting this email?
This is an auto-generated email sent from our system, Perform, to users who are designated as active and approved by your organization's management.
How can I be removed from these emails?
A link to change your email preferences is included at the bottom of each email. Your manager may have requested that you receive these emails. Please also contact your manager to discuss your organization's preference.
What do I do if my data doesn't look right?
After a survey, your data is evaluated by Mantis for accuracy and consistency, but errors can occur.
Contact your Mantis Innovation account manager if you have concerns about your data. If you're not sure who your contact is, please reach out to your manager. Be prepared to describe the problem in detail, including whether the data is outdated, incomplete, or incorrect.
How often will I receive these updates?
Summary emails are sent monthly and include a high-level view of your assets, along with actions you may want to take. Advisory Safety Notes are generated whenever a qualifying safety event is documented.
This is great, but are there other reports that can be automated for us?
We are always evaluating data and analytics that can be automated, and we will have additional reports available soon. If you'd like to submit an idea for a report, contact your Mantis Innovation account manager. If you're not sure who your contact is, please reach out to your manager.
I would like others in my organization to receive these reports. How can I add more recipients?
Contact your Mantis Innovation account manager. If you're not sure who your contact is, please reach out to your manager.
Can this report be customized?
We are always evaluating data and analytics that are important to our clients. This report may include future improvements.
If you'd like to submit an idea for an improvement or a new report, contact your Mantis Innovation account manager. If you're not sure who your contact is, please reach out to your manager.
Send us a message and we'll get back to you as soon as we can.